Incase of an Emergency call 0418 768 113
During your initial phone call our Chem Safe Services staff will advise you on how close our nearest response team is to your location and will provide you with an accurate arrival time, which is usually within one hour and often less than half an hour of your call.
Once on site our experts will enact our Flood Restoration Action Plan below:
Chem Safe Services – Flood Restoration Action Plan
Step 1: At your door ASAP. Initial inspection and quotation
Step 2: Ensure the source of the flood damage has ceased
Step 3: Removal of furniture and valuables to a safe location
Step 4 : Extraction of standing water and moisture
Step 5: Treatment for stains and water marks
Step 6: Installation of driers and/or dehumidifiers
Step 7: Advice and action plan for customer
Step 8: Assistance with insurance claim application if required
Step 9: Return visit for progress inspection and adjustment of driers
Step 10: Removal of extraction fans once area is 100% dry
Step 11: Additional treatment for carpet stains or marks, and application for deodorizer if required
Step 12: Relaying of carpets and replacing of furniture
Step 13: Job completion, customer sign off, invoicing